PKG Deploy

Docs

Billing

Our plans can be seen on our pricing page

For any billing issues please get in touch via our contact page

As PKG Deploy is a product run and created by Alt Code Limited, some billing emails may include this name instead of PKG Deploy for legal purposes.

Payments

Payments are to be made monthly using card payment or Paypal. Payments and subscriptions are processed via Paddle.com and each recurring payment will charge the credit card held on file used on checkout. Invoicing is not available. This is to make sure payments are secure, flexible and stress-free for both sides.

Please ensure the payment method is kept up to date and will be valid on your next billing date. Please see your Organisation settings page for actual dates and payment update links.

Missed payments

Missed payments for any reason need to be paid no later than 7 days after the due billing date. Payments will be retried after 3 days, 5 days and on the 7th day. After this time, if your payment has not been received, then your subscription will be paused and you will no longer be able to create any packages for this organisation.

If payment is not made within 30 days then access to packages hosted in any package repositories will be removed.

Updating payment details

Payment details can be updated at any time from within the Organisation settings page.

Change plans

To try and keep everything as simple as possible, if you change a plan it is your next bill which will be affected and Paddle will prorate the subscription costs accordingly.

Currently to upgrade or downgrade plans you need to contact us via the contact page.

When upgrading or downgrading plans your billing dates will remain the same. In other words Paddle will not charge or credit you the amount difference but instead the charge or credit will be reflected in the next billed amount (for the prorated amount of the previous cycle) along with the new subscription cost. For each subsequent monthly payment the normal subscription amount for the selected plan will be taken.

Free Trial

When you sign up to PKG Deploy you get a 14-day free trial for any new organisations you are a member of. If an organisation that you are a member of is already in a trial period, then that trial period will not be affected.

For example:

  • User1 signs up to PKG Deploy on the 1st of January. This user is part of an organisation called Big Org
  • The trial period for Big Org will last from the 1st to the 14th of January.
  • User2 signs up to PKG Deploy on the 7th of January. This user is a part of 2 organisations, Big Org and Small Org
  • The trial period for Big Org will still end on the 14th of January
  • The trial period for Small Org will end on the 21st of January

If you have not been able to fully check out PKG Deploy before your trial period expires please get in touch via our contact page. We will be happy to discuss how to extend your trial.

Trial limits

During the free trial, there are no plan limits put in place. You can have as many projects, releases, packages, package repos, users and anything else as you would like. Go crazy.

But once your trial period ends your plan will be dictated by your usage. For example, if you have 50 users you will be placed into the Enterprise plan.